From: Digest <deadmail>
To: "OS/2GenAu Digest" <deadmail>
Date: Fri, 12 Apr 2002 00:00:10 EST-10EDT,10,-1,0,7200,3,-1,0,7200,3600
Subject: [os2genau_digest] No. 318
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**************************************************
Thursday 11 April 2002
 Number  318
**************************************************

Subjects for today
 
1  Re: [os2genau] The Malignant Secretary Bug : Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
2  Re: [os2genau] The Malignant Secretary Bug : brianbatkdfisher dot com dot au
3  Re: [os2genau] The Malignant Secretary Bug : Trevor Clarke <TClarkeatslatergordon dot com dot au>
4  Re: [os2genau] The Malignant Secretary Bug : Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
5  Re: [os2genau] The Malignant Secretary Bug : Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
6  Re: [os2genau] The Malignant Secretary Bug : Daryl Pilkington" <u3232athome.dialix dot com>
7  Re: [os2genau] The Malignant Secretary Bug : Kev Downes <kdownesatiinet dot net dot au>
8  Re: [os2genau] The Malignant Secretary Bug : brianbatkdfisher dot com dot au
9  Re: [os2genau] The Malignant Secretary Bug : brianbatkdfisher dot com dot au
10  Re: [os2genau] The Malignant Secretary Bug : Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
11  Re: [os2genau] The Malignant Secretary Bug : Trevor Clarke <TClarkeatslatergordon dot com dot au>
12  Re: [os2genau] The Malignant Secretary Bug : Armitage, Neil" <neil.armitageateds dot com>
13  Re: [os2genau] The Malignant Secretary Bug : Gavin Miller" <drumextremeatimpulse dot net dot au>
14  Re: [os2genau] The Malignant Secretary Bug : Paul Smedley" <psmedle1atbigpond dot net dot au>
15  Re: [os2genau] The Malignant Secretary Bug : Ed Durrant <edurrantatbigpond dot net dot au>
16  Re: [os2genau] The Malignant Secretary Bug : Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
17  Re: [os2genau] The Malignant Secretary Bug : Kris Steenhaut <kris.steenhautathccnet.nl>
18  Re: [os2genau] The Malignant Secretary Bug : Kris Steenhaut <kris.steenhautathccnet.nl>

**= Email   1 ==========================**

Date:  Thu, 11 Apr 2002 11:06:23 +1100 (EDT)
From:  "Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

"Dear Dorothy"  

Am I unique with this problem?

we run a great OS2 network and have 6 ws clients....  we are all used to the intermittent inexplicable bug, freeze , lock up and 
the need to reboot  even with OS2!!!  But it is rare!  Indeed most of my machines chugg along for weeks if not months and the 
Server has never trapped, froze of played up in more than a year!

Along comes a new secretary and hardly a day does not go by when she complains bitterly that the computer is not 
working and usually it involves the keyboard or the warp centre mysteriously appears down the *bottom* of the screen 
when its always been on the top!!!!   Icons disappear or the screen apparently locks!

Now she is a die in the wool Windoze person and also complains bitterly that she doesnt like the  computer anyway!!!!

No matter which PC she logs onto the same problem yet another secretary can log on to the same machine later and its as 
stable as a rock!!

am I paranoid? She is adamant that she does nothing wrong!  Should I sack her?  Does she type too fast and confuse my 
OS2 ?  

all advice gratefully received

signed

"Desparate" 

Adelaide...


Graham Norton
Neurologist

"when I need a hole in the head, I use Windows
when I need a window on the brain, I use OS2!"



----------------------------------------------------------------------------------
 

**= Email   2 ==========================**

Date:  Thu, 11 Apr 2002 11:21:00 +0930
From:  brianbatkdfisher dot com dot au
Subject:  Re: [os2genau] The Malignant Secretary Bug


Graham,
I suspect its the result of sloppy mouse usage.
My wife suffers from the same problem, they don't realise
they are dragging stuff around.
Remember Windoze does not now about the right mouse button
and I have seen many an MS victim messed up by this.

-----------------------------------------
Brian Butler
System Administrator
brianbatkdfisher dot com dot au


                                                                                                              
                    "Dr Graham                                                                                
                    Norton FRACP         To:     "os2genauatos2 dot org dot au" <deadmail>                  
                    Neurologist"         cc:                                                                  
                    <gnatsmart-roa        Subject:     Re: [os2genau] The Malignant Secretary Bug              
                    d dot com dot au>                                                                                 
                                                                                                              
                    11/04/2002                                                                                
                    09:36                                                                                     
                    Please                                                                                    
                    respond to                                                                                
                    os2genau                                                                                  
                                                                                                              
                                                                                                              




"Dear Dorothy"

Am I unique with this problem?

we run a great OS2 network and have 6 ws clients....  we are all used to
the intermittent inexplicable bug, freeze , lock up and
the need to reboot  even with OS2!!!  But it is rare!  Indeed most of my
machines chugg along for weeks if not months and the
Server has never trapped, froze of played up in more than a year!

Along comes a new secretary and hardly a day does not go by when she
complains bitterly that the computer is not
working and usually it involves the keyboard or the warp centre
mysteriously appears down the *bottom* of the screen
when its always been on the top!!!!   Icons disappear or the screen
apparently locks!

Now she is a die in the wool Windoze person and also complains bitterly
that she doesnt like the  computer anyway!!!!

No matter which PC she logs onto the same problem yet another secretary can
log on to the same machine later and its as
stable as a rock!!

am I paranoid? She is adamant that she does nothing wrong!  Should I sack
her?  Does she type too fast and confuse my
OS2 ?

all advice gratefully received

signed

"Desparate"

Adelaide...


Graham Norton
Neurologist

"when I need a hole in the head, I use Windows
when I need a window on the brain, I use OS2!"



----------------------------------------------------------------------------------

 





----------------------------------------------------------------------------------
 

**= Email   3 ==========================**

Date:  Thu, 11 Apr 2002 11:50:32 +1000
From:  Trevor Clarke <TClarkeatslatergordon dot com dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug


This is a multi-part message in MIME format.

--------------InterScan_NT_MIME_Boundary
Content-Type: text/plain

Are you using Multi Desk?

> -----Original Message-----
> From:	Dr Graham Norton FRACP Neurologist [SMTP:gnatsmart-road dot com dot au]
> Sent:	Thursday, April 11, 2002 10:06 AM
> To:	os2genauatos2 dot org dot au
> Subject:	Re: [os2genau] The Malignant Secretary Bug
> 
> "Dear Dorothy"  
> 
> Am I unique with this problem?
> 
> we run a great OS2 network and have 6 ws clients....  we are all used to
> the intermittent inexplicable bug, freeze , lock up and 
> the need to reboot  even with OS2!!!  But it is rare!  Indeed most of my
> machines chugg along for weeks if not months and the 
> Server has never trapped, froze of played up in more than a year!
> 
> Along comes a new secretary and hardly a day does not go by when she
> complains bitterly that the computer is not 
> working and usually it involves the keyboard or the warp centre
> mysteriously appears down the *bottom* of the screen 
> when its always been on the top!!!!   Icons disappear or the screen
> apparently locks!
> 
> Now she is a die in the wool Windoze person and also complains bitterly
> that she doesnt like the  computer anyway!!!!
> 
> No matter which PC she logs onto the same problem yet another secretary
> can log on to the same machine later and its as 
> stable as a rock!!
> 
> am I paranoid? She is adamant that she does nothing wrong!  Should I sack
> her?  Does she type too fast and confuse my 
> OS2 ?  
> 
> all advice gratefully received
> 
> signed
> 
> "Desparate" 
> 
> Adelaide...
> 
> 
> Graham Norton
> Neurologist
> 
> "when I need a hole in the head, I use Windows
> when I need a window on the brain, I use OS2!"
> 
> 
> 
> --------------------------------------------------------------------------
> --------
>  


--------------InterScan_NT_MIME_Boundary
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----------------------------------------------------------------------------------
 

**= Email   4 ==========================**

Date:  Thu, 11 Apr 2002 11:36:10 +1100 (EDT)
From:  "Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

No what is Multi Desk?  I am using XWorkplace which has the virtual desktop but 
trying to get the staff to use virtual desk tops is almost impossible!!  yet in the office 
we have typically running

1	medical accounting DOS software
2	Word Processor
3	LAN Faxworks
4	Netscape
5	PMMail

all open and they still mess around and seem to organise the desktop so that they 
click on the window bar and active the window they need,,,

also they tend to leave open folders that they dont need once opened  and drilled 
down to their  needed folder or file!!!  One of the many joys of an object orientated 
system that is lost on them!  


On Thu, 11 Apr 2002 11:50:32 +1000, Trevor Clarke wrote:

>Are you using Multi Desk?
>
>> -----Original Message-----
>> From:	Dr Graham Norton FRACP Neurologist 
[SMTP:gnatsmart-road dot com dot au]
>> Sent:	Thursday, April 11, 2002 10:06 AM
>> To:	os2genauatos2 dot org dot au
>> Subject:	Re: [os2genau] The Malignant Secretary Bug
>> 
>> "Dear Dorothy"  
>> 
>> Am I unique with this problem?
>> 
>> we run a great OS2 network and have 6 ws clients....  we are all used to
>> the intermittent inexplicable bug, freeze , lock up and 
>> the need to reboot  even with OS2!!!  But it is rare!  Indeed most of my
>> machines chugg along for weeks if not months and the 
>> Server has never trapped, froze of played up in more than a year!
>> 
>> Along comes a new secretary and hardly a day does not go by when she
>> complains bitterly that the computer is not 
>> working and usually it involves the keyboard or the warp centre
>> mysteriously appears down the *bottom* of the screen 
>> when its always been on the top!!!!   Icons disappear or the screen
>> apparently locks!
>> 
>> Now she is a die in the wool Windoze person and also complains bitterly
>> that she doesnt like the  computer anyway!!!!
>> 
>> No matter which PC she logs onto the same problem yet another secretary
>> can log on to the same machine later and its as 
>> stable as a rock!!
>> 
>> am I paranoid? She is adamant that she does nothing wrong!  Should I sack
>> her?  Does she type too fast and confuse my 
>> OS2 ?  
>> 
>> all advice gratefully received
>> 
>> signed
>> 
>> "Desparate" 
>> 
>> Adelaide...
>> 
>> 
>> Graham Norton
>> Neurologist
>> 
>> "when I need a hole in the head, I use Windows
>> when I need a window on the brain, I use OS2!"
>> 
>> 
>> 
>> --------------------------------------------------------------------------
>> --------
>>  
>
>

Graham Norton
Neurologist

"when I need a hole in the head, I use Windows
when I need a window on the brain, I use OS2!"



----------------------------------------------------------------------------------
 

**= Email   5 ==========================**

Date:  Thu, 11 Apr 2002 11:38:07 +1100 (EDT)
From:  "Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

Brian what do you mean!? If they dont know about the right mouse button ( and I 
agree with this - they  dont intuitively click on the R mouse button) what are they 
doing to drag things around? what exactly is sloppy?


On Thu, 11 Apr 2002 11:21:00 +0930, brianbatkdfisher dot com dot au wrote:

>
>Graham,
>I suspect its the result of sloppy mouse usage.
>My wife suffers from the same problem, they don't realise
>they are dragging stuff around.
>Remember Windoze does not now about the right mouse button
>and I have seen many an MS victim messed up by this.
>
>-----------------------------------------
>Brian Butler
>System Administrator
>brianbatkdfisher dot com dot au
>
>
>                                                                                                              
>                    "Dr Graham                                                                                
>                    Norton FRACP         To:     "os2genauatos2 dot org dot au" 
<deadmail>                  
>                    Neurologist"         cc:                                                                  
>                    <gnatsmart-roa        Subject:     Re: [os2genau] The Malignant 
Secretary Bug              
>                    d dot com dot au>                                                                                 
>                                                                                                              
>                    11/04/2002                                                                                
>                    09:36                                                                                     
>                    Please                                                                                    
>                    respond to                                                                                
>                    os2genau                                                                                  
>                                                                                                              
>                                                                                                              
>
>
>
>
>"Dear Dorothy"
>
>Am I unique with this problem?
>
>we run a great OS2 network and have 6 ws clients....  we are all used to
>the intermittent inexplicable bug, freeze , lock up and
>the need to reboot  even with OS2!!!  But it is rare!  Indeed most of my
>machines chugg along for weeks if not months and the
>Server has never trapped, froze of played up in more than a year!
>
>Along comes a new secretary and hardly a day does not go by when she
>complains bitterly that the computer is not
>working and usually it involves the keyboard or the warp centre
>mysteriously appears down the *bottom* of the screen
>when its always been on the top!!!!   Icons disappear or the screen
>apparently locks!
>
>Now she is a die in the wool Windoze person and also complains bitterly
>that she doesnt like the  computer anyway!!!!
>
>No matter which PC she logs onto the same problem yet another secretary can
>log on to the same machine later and its as
>stable as a rock!!
>
>am I paranoid? She is adamant that she does nothing wrong!  Should I sack
>her?  Does she type too fast and confuse my
>OS2 ?
>
>all advice gratefully received
>
>signed
>
>"Desparate"
>
>Adelaide...
>
>
>Graham Norton
>Neurologist
>
>"when I need a hole in the head, I use Windows
>when I need a window on the brain, I use OS2!"
>
>
>

>
> 

>
>
>
>

> 

>

Graham Norton
Neurologist

"when I need a hole in the head, I use Windows
when I need a window on the brain, I use OS2!"



----------------------------------------------------------------------------------
 

**= Email   6 ==========================**

Date:  Thu, 11 Apr 2002 12:12:23 +1000 (EST)
From:  "Daryl Pilkington" <u3232athome.dialix dot com>
Subject:  Re: [os2genau] The Malignant Secretary Bug

Hi Gra, Gra,
When I was at K. D. Fisher, had a person like this, she seemed to be
able to kill any computer I put in front of her.

Ended up using her to test all new installs:- if it lasted 15min. I'd
release it to everyone else :)

Windoze->OS/2 isn't that hard, there are a lot of similarities, just
like most cars have a steering wheel, 4 wheels, accelerator etc.

The functions are the same, they just look & feel a little different.
Getting her comfortable with her new car means using comparisons to her
old car, like:

a)
OS/2 has a GUI, like Windows, its called the WPS...

b)
You can close folders with the box with the cross in it, just like
Windows, its in a different place, but it does the same thing, just
like the windscreen wipers on your old car.

I suspect she is using some Windoze keystrokes that are inadvertently
moving/deleting things. Most icons can be locked in place, not sure
about the WarpCenter though.

She probably *is* typing too fast, especially switching between apps,
there is some sluggishness in the WPS to keyboard commands, meaning if
things are typed too fast, unpredictable results may occur.

I love it when people say, "But I didn't do anything, I just..."
OK, so you DID do something!


On Thu, 11 Apr 2002 11:06:23 +1100 (EDT), Dr Graham Norton FRACP
Neurologist wrote:
>
> "Dear Dorothy"  
>
> Am I unique with this problem?
>
SNIP
>
> Now she is a die in the wool Windoze person and also complains bitterly that she 
> doesnt like the  computer anyway!!!!
>
> No matter which PC she logs onto the same problem yet another secretary can log on
> to the same machine later and its as stable as a rock!!
>
> am I paranoid? She is adamant that she does nothing wrong!  Should I sack her?
> Does she type too fast and confuse my OS2 ?  
>
SNIP
>

Regards,

Daryl  Pilkington 

//// The PC-Therapist, Business Computing Integration
O<O  AUSTRALIA
\_/
<O>  OS/2 Warp, Redhat Linux, DB2
     IBM Certified Systems Expert

        email: darylpatpc-therapist dot com dot au
          Mob: 0425-251-300

----------------------------------------------------------------------------------
 

**= Email   7 ==========================**

Date:  Thu, 11 Apr 2002 09:54:04 +0900
From:  Kev Downes <kdownesatiinet dot net dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

In <200204111106.2442193.6atnortox41.smart-road dot com dot au>, on 04/11/2002 
   at 11:06 AM, "Dr Graham Norton FRACP Neurologist"
<gnatsmart-road dot com dot au> said:

>"Dear Dorothy"  

>Am I unique with this problem?

>all advice gratefully received

>signed

>"Desparate" 


Hi there Graham

Well I have a not-too dissimilar occurence here - with more than 1
person.  

My OS/2 runs flawlessly for the most part, except when my "Macintosh
mate" comes around for a visit.  Now this guy is a Computer Science PhD
student at the uni where my wife lectures, and is fairly conversant with
a couple of platforms - Macintosh, Windoze, Solaris, Linux and AIX.  Mine
is the only OS/2 he ever sees.  I have tried to demo OS/2 for him several
times, but it seems he has some kind of "proximity fuse", and is known
for it at the uni also.  This guy only has to come within about 2 meters
of a non-Mac machine and he will crash it terminally!!  His talent is so
reliable that I, amongst many, won't even let him in the same room as my
machines.  I mean that literally!!  Every time he comes into my office
(he doesn't touch ANYTHING except for the floor and perhaps a seat) I end
up re-installing OS/2.  BTW, he's not religious or into any "black arts"
or anything else para-normal. 

The other one is my 2nd daughter - 16yrs old.  She likes to cruise the
internet from time to time, and usually just uses what ever machine is
logged on at the time.  If that's mine (eCS) she'll crash it about 90% of
the time.  Everything will end up locked and usually a hard reboot is
required.  It takes her about 10 minutes to get to this stage, and she
has a vested interest in keeping it running because I usually won't let
he log back on.  I've sat and watched many times and I can't see ANYTHING
that she's doing wrong.  If I let her reboot my machine into Windoze, or
if she uses my wife's machine (Windoze) she can surf happily for hours
and the machine is fine at the end.  We have NS4.61 in eCS and NS4.73 in
Win98.

These things have happened so reliably for 4+ years, that we just work
around them now, coz no-one can work out why.  BTW, none of my other 4
children, my wife nor any of my other friends have had these problems
with OS/2.  In fact my son uses OS/2 on his machine because he hates
Windoze unreliability.

I know it doesn't help, but it comforts ;-)

Cheers
Kev Downes
=========================
Kev Downes <kdownesatiinet dot net dot au>
Windows is not the answer. Windows is the question. The answer is NO!  
We use and recommend IBM OS/2 Warp and Serenity System's eComStation.
=========================
"Jesus Christ is the centre of everything and the object of everything;
and he who does not know him, knows nothing of the order of the world and
nothing of himself."             Blaise Pascal
=========================

----------------------------------------------------------------------------------
 

**= Email   8 ==========================**

Date:  Thu, 11 Apr 2002 11:54:56 +0930
From:  brianbatkdfisher dot com dot au
Subject:  Re: [os2genau] The Malignant Secretary Bug


Graham,
Hi, my wife tends to select multiple objects when she only
wants one and then clicks and opens multiple apps, folders, etc.

She does this by not releasing the button before she moves the mouse.
Its a bit difficult to explain, you have to sit and watch her in action.

You could try altering the mouse tracking speed and double click
sensitivity on her machine and see if it helps.

The only way you are going to figure it out for certain is to sit
and watch her use the machine. This can be a paradox though
as many people's actions are altered when they are being
watched.

This is probably a variation on Hiesenberg's Uncertainty Principle :-)

-----------------------------------------
Brian Butler
System Administrator
brianbatkdfisher dot com dot au


                                                                                                              
                    "Dr Graham                                                                                
                    Norton FRACP         To:     "os2genauatos2 dot org dot au" <deadmail>                  
                    Neurologist"         cc:                                                                  
                    <gnatsmart-roa        Subject:     Re: [os2genau] The Malignant Secretary Bug              
                    d dot com dot au>                                                                                 
                                                                                                              
                    11/04/2002                                                                                
                    10:08                                                                                     
                    Please                                                                                    
                    respond to                                                                                
                    os2genau                                                                                  
                                                                                                              
                                                                                                              




Brian what do you mean!? If they dont know about the right mouse button (
and I
agree with this - they  dont intuitively click on the R mouse button) what
are they
doing to drag things around? what exactly is sloppy?


On Thu, 11 Apr 2002 11:21:00 +0930, brianbatkdfisher dot com dot au wrote:

>
>Graham,
>I suspect its the result of sloppy mouse usage.
>My wife suffers from the same problem, they don't realise
>they are dragging stuff around.
>Remember Windoze does not now about the right mouse button
>and I have seen many an MS victim messed up by this.
>
>-----------------------------------------
>Brian Butler
>System Administrator
>brianbatkdfisher dot com dot au
>
>
>

>                    "Dr Graham

>                    Norton FRACP         To:     "os2genauatos2 dot org dot au"
<deadmail>
>                    Neurologist"         cc:

>                    <gnatsmart-roa        Subject:     Re: [os2genau] The
Malignant
Secretary Bug
>                    d dot com dot au>

>

>                    11/04/2002

>                    09:36

>                    Please

>                    respond to

>                    os2genau

>

>

>
>
>
>
>"Dear Dorothy"
>
>Am I unique with this problem?
>
>we run a great OS2 network and have 6 ws clients....  we are all used to
>the intermittent inexplicable bug, freeze , lock up and
>the need to reboot  even with OS2!!!  But it is rare!  Indeed most of my
>machines chugg along for weeks if not months and the
>Server has never trapped, froze of played up in more than a year!
>
>Along comes a new secretary and hardly a day does not go by when she
>complains bitterly that the computer is not
>working and usually it involves the keyboard or the warp centre
>mysteriously appears down the *bottom* of the screen
>when its always been on the top!!!!   Icons disappear or the screen
>apparently locks!
>
>Now she is a die in the wool Windoze person and also complains bitterly
>that she doesnt like the  computer anyway!!!!
>
>No matter which PC she logs onto the same problem yet another secretary
can
>log on to the same machine later and its as
>stable as a rock!!
>
>am I paranoid? She is adamant that she does nothing wrong!  Should I sack
>her?  Does she type too fast and confuse my
>OS2 ?
>
>all advice gratefully received
>
>signed
>
>"Desparate"
>
>Adelaide...
>
>
>Graham Norton
>Neurologist
>
>"when I need a hole in the head, I use Windows
>when I need a window on the brain, I use OS2!"
>
>
>
>
----------------------------------------------------------------------------------

>
> 

>
>
>
>
>
----------------------------------------------------------------------------------

> 

>

Graham Norton
Neurologist

"when I need a hole in the head, I use Windows
when I need a window on the brain, I use OS2!"



----------------------------------------------------------------------------------

 





----------------------------------------------------------------------------------
 

**= Email   9 ==========================**

Date:  Thu, 11 Apr 2002 11:57:52 +0930
From:  brianbatkdfisher dot com dot au
Subject:  Re: [os2genau] The Malignant Secretary Bug


Daryl,
Hi, while cars have four wheels etc have you tried putting
somebody who only ever drove an automatic into a manual?

There is also the "its not Windoze I can't cope" syndrome
resulting in a mental block with non-MS interfaces.

Bye
-----------------------------------------
Brian Butler
System Administrator
brianbatkdfisher dot com dot au


                                                                                                              
                    "Daryl                                                                                    
                    Pilkington"          To:     "os2genauatos2 dot org dot au" <deadmail>                  
                    <u3232athome.d        cc:                                                                  
                    ialix dot com>           Subject:     Re: [os2genau] The Malignant Secretary Bug              
                                                                                                              
                    11/04/2002                                                                                
                    11:42                                                                                     
                    Please                                                                                    
                    respond to                                                                                
                    os2genau                                                                                  
                                                                                                              
                                                                                                              




Hi Gra, Gra,
When I was at K. D. Fisher, had a person like this, she seemed to be
able to kill any computer I put in front of her.

Ended up using her to test all new installs:- if it lasted 15min. I'd
release it to everyone else :)

Windoze->OS/2 isn't that hard, there are a lot of similarities, just
like most cars have a steering wheel, 4 wheels, accelerator etc.

The functions are the same, they just look & feel a little different.
Getting her comfortable with her new car means using comparisons to her
old car, like:

a)
OS/2 has a GUI, like Windows, its called the WPS...

b)
You can close folders with the box with the cross in it, just like
Windows, its in a different place, but it does the same thing, just
like the windscreen wipers on your old car.

I suspect she is using some Windoze keystrokes that are inadvertently
moving/deleting things. Most icons can be locked in place, not sure
about the WarpCenter though.

She probably *is* typing too fast, especially switching between apps,
there is some sluggishness in the WPS to keyboard commands, meaning if
things are typed too fast, unpredictable results may occur.

I love it when people say, "But I didn't do anything, I just..."
OK, so you DID do something!


On Thu, 11 Apr 2002 11:06:23 +1100 (EDT), Dr Graham Norton FRACP
Neurologist wrote:
>
> "Dear Dorothy"
>
> Am I unique with this problem?
>
SNIP
>
> Now she is a die in the wool Windoze person and also complains bitterly
that she
> doesnt like the  computer anyway!!!!
>
> No matter which PC she logs onto the same problem yet another secretary
can log on
> to the same machine later and its as stable as a rock!!
>
> am I paranoid? She is adamant that she does nothing wrong!  Should I sack
her?
> Does she type too fast and confuse my OS2 ?
>
SNIP
>

Regards,

Daryl  Pilkington

//// The PC-Therapist, Business Computing Integration
O<O  AUSTRALIA
\_/
<O>  OS/2 Warp, Redhat Linux, DB2
     IBM Certified Systems Expert

        email: darylpatpc-therapist dot com dot au
          Mob: 0425-251-300

----------------------------------------------------------------------------------

 





----------------------------------------------------------------------------------
 

**= Email   10 ==========================**

Date:  Thu, 11 Apr 2002 11:59:39 +1100 (EDT)
From:  "Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

Golly

>His talent is so
>reliable that I, amongst many, won't even let him in the same room as my
>machines.  I mean that literally!!  Every time he comes into my office
>(he doesn't touch ANYTHING except for the floor and perhaps a seat) I end
>up re-installing OS/2

that is ........ fantastic (in the original/true sense of the word)! 

Its enough to make one  sell one's PC and return to the world of real people and 
talking to each other!  Please accept my sincere sympathy!  Your story reminds me 
of a saying that my father used to recite if we complained as children...

" I cried because I had no shoes, until I met a man who had no feet"...

so I wont complain any more!

Graham Norton
Neurologist

"when I need a hole in the head, I use Windows
when I need a window on the brain, I use OS2!"



----------------------------------------------------------------------------------
 

**= Email   11 ==========================**

Date:  Thu, 11 Apr 2002 12:35:48 +1000
From:  Trevor Clarke <TClarkeatslatergordon dot com dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug


This is a multi-part message in MIME format.

--------------InterScan_NT_MIME_Boundary
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Multi desk wasn app enabling multiple users to setup a desktop profile.  Not
sure it eve made it out of beta.

> -----Original Message-----
> From:	Dr Graham Norton FRACP Neurologist [SMTP:gnatsmart-road dot com dot au]
> Sent:	Thursday, April 11, 2002 10:36 AM
> To:	os2genauatos2 dot org dot au
> Subject:	Re: [os2genau] The Malignant Secretary Bug
> 
> No what is Multi Desk?  I am using XWorkplace which has the virtual
> desktop but 
> trying to get the staff to use virtual desk tops is almost impossible!!
> yet in the office 
> we have typically running
> 
> 1	medical accounting DOS software
> 2	Word Processor
> 3	LAN Faxworks
> 4	Netscape
> 5	PMMail
> 
> all open and they still mess around and seem to organise the desktop so
> that they 
> click on the window bar and active the window they need,,,
> 
> also they tend to leave open folders that they dont need once opened  and
> drilled 
> down to their  needed folder or file!!!  One of the many joys of an object
> orientated 
> system that is lost on them!  
> 
> 
> On Thu, 11 Apr 2002 11:50:32 +1000, Trevor Clarke wrote:
> 
> >Are you using Multi Desk?
> >
> >> -----Original Message-----
> >> From:	Dr Graham Norton FRACP Neurologist 
> [SMTP:gnatsmart-road dot com dot au]
> >> Sent:	Thursday, April 11, 2002 10:06 AM
> >> To:	os2genauatos2 dot org dot au
> >> Subject:	Re: [os2genau] The Malignant Secretary Bug
> >> 
> >> "Dear Dorothy"  
> >> 
> >> Am I unique with this problem?
> >> 
> >> we run a great OS2 network and have 6 ws clients....  we are all used
> to
> >> the intermittent inexplicable bug, freeze , lock up and 
> >> the need to reboot  even with OS2!!!  But it is rare!  Indeed most of
> my
> >> machines chugg along for weeks if not months and the 
> >> Server has never trapped, froze of played up in more than a year!
> >> 
> >> Along comes a new secretary and hardly a day does not go by when she
> >> complains bitterly that the computer is not 
> >> working and usually it involves the keyboard or the warp centre
> >> mysteriously appears down the *bottom* of the screen 
> >> when its always been on the top!!!!   Icons disappear or the screen
> >> apparently locks!
> >> 
> >> Now she is a die in the wool Windoze person and also complains bitterly
> >> that she doesnt like the  computer anyway!!!!
> >> 
> >> No matter which PC she logs onto the same problem yet another secretary
> >> can log on to the same machine later and its as 
> >> stable as a rock!!
> >> 
> >> am I paranoid? She is adamant that she does nothing wrong!  Should I
> sack
> >> her?  Does she type too fast and confuse my 
> >> OS2 ?  
> >> 
> >> all advice gratefully received
> >> 
> >> signed
> >> 
> >> "Desparate" 
> >> 
> >> Adelaide...
> >> 
> >> 
> >> Graham Norton
> >> Neurologist
> >> 
> >> "when I need a hole in the head, I use Windows
> >> when I need a window on the brain, I use OS2!"
> >> 
> >> 
> >> 
> >>
> --------------------------------------------------------------------------
> >> --------
> >>  
> >
> >
> 
> Graham Norton
> Neurologist
> 
> "when I need a hole in the head, I use Windows
> when I need a window on the brain, I use OS2!"
> 
> 
> 
> --------------------------------------------------------------------------
> --------
>  


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**= Email   12 ==========================**

Date:  Thu, 11 Apr 2002 12:56:52 +1000
From:  "Armitage, Neil" <neil.armitageateds dot com>
Subject:  Re: [os2genau] The Malignant Secretary Bug

a bit off topic, but speaking of cars and windows, someone sent me this the
other day ...

For all of us who feel only the deepest love and affection for the way
computers have enhanced our lives:
At a recent computer exposition (COMDEX), Bill Gates reportedly compared the
computer industry with the auto industry and stated: "If General Motors had
kept up with the technology like the computer industry has, we would all be
driving $25.00 cars that got 1,000 miles to the gallon."

In response to Bill's comments, GM issued a press release stating:
"If General Motors had developed technology like Microsoft, we would all be
driving cars with the following characteristics:
1. For no reason whatsoever, your car would crash twice a day. 
2. Every time they repainted the lines in the road, you would have to buy a
new car. 
3. Occasionally your car would die on the freeway for no reason. You would
have to pull over to the side of the road, close all of the windows, shut
off the car, restart it, and reopen the windows before you could continue.
For some reason, you would simply accept this. 
4. Occasionally, executing a maneuver such as a left turn would cause your
car to shut down and refuse to restart, in which case you would have to
reinstall the engine. 
5. Macintosh would make a car that was powered by the sun, was reliable,
five times as fast and twice as easy to drive -- but would run on only five
percent of the roads.
6. The oil, water temperature, and alternator warning lights would all be
replaced by a single "General Protection Fault" warning light. 
7. The airbag system would ask "Are you sure?" before deploying. 
8. Occasionally, for no reason whatsoever, your car would lock you out and
refuse to let you in until you simultaneously lifted the door handle, turned
the key and grabbed hold of the radio antenna. 
9. Every time GM introduced a new car, car buyers would have to learn to
drive all over again because none of the controls would operate in the same
manner as the old car. 
10. You'd have to press the "Start" button to turn the engine off. 

-----Original Message-----
From: brianbatkdfisher dot com dot au [mailto:brianbatkdfisher dot com dot au]
Sent: Thursday, 11 April 2002 11:58 AM
To: os2genauatos2 dot org dot au
Subject: Re: [os2genau] The Malignant Secretary Bug
Importance: High



Daryl,
Hi, while cars have four wheels etc have you tried putting
somebody who only ever drove an automatic into a manual?

There is also the "its not Windoze I can't cope" syndrome
resulting in a mental block with non-MS interfaces.

Bye
-----------------------------------------
Brian Butler
System Administrator
brianbatkdfisher dot com dot au


 

                    "Daryl

                    Pilkington"          To:     "os2genauatos2 dot org dot au"
<deadmail>                  
                    <u3232athome.d        cc:

                    ialix dot com>           Subject:     Re: [os2genau] The
Malignant Secretary Bug              
 

                    11/04/2002

                    11:42

                    Please

                    respond to

                    os2genau

 

 





Hi Gra, Gra,
When I was at K. D. Fisher, had a person like this, she seemed to be
able to kill any computer I put in front of her.

Ended up using her to test all new installs:- if it lasted 15min. I'd
release it to everyone else :)

Windoze->OS/2 isn't that hard, there are a lot of similarities, just
like most cars have a steering wheel, 4 wheels, accelerator etc.

The functions are the same, they just look & feel a little different.
Getting her comfortable with her new car means using comparisons to her
old car, like:

a)
OS/2 has a GUI, like Windows, its called the WPS...

b)
You can close folders with the box with the cross in it, just like
Windows, its in a different place, but it does the same thing, just
like the windscreen wipers on your old car.

I suspect she is using some Windoze keystrokes that are inadvertently
moving/deleting things. Most icons can be locked in place, not sure
about the WarpCenter though.

She probably *is* typing too fast, especially switching between apps,
there is some sluggishness in the WPS to keyboard commands, meaning if
things are typed too fast, unpredictable results may occur.

I love it when people say, "But I didn't do anything, I just..."
OK, so you DID do something!


On Thu, 11 Apr 2002 11:06:23 +1100 (EDT), Dr Graham Norton FRACP
Neurologist wrote:
>
> "Dear Dorothy"
>
> Am I unique with this problem?
>
SNIP
>
> Now she is a die in the wool Windoze person and also complains bitterly
that she
> doesnt like the  computer anyway!!!!
>
> No matter which PC she logs onto the same problem yet another secretary
can log on
> to the same machine later and its as stable as a rock!!
>
> am I paranoid? She is adamant that she does nothing wrong!  Should I sack
her?
> Does she type too fast and confuse my OS2 ?
>
SNIP
>

Regards,

Daryl  Pilkington

//// The PC-Therapist, Business Computing Integration
O<O  AUSTRALIA
\_/
<O>  OS/2 Warp, Redhat Linux, DB2
     IBM Certified Systems Expert

        email: darylpatpc-therapist dot com dot au
          Mob: 0425-251-300

----------------------------------------------------------------------------
------

 





----------------------------------------------------------------------------
------
 

----------------------------------------------------------------------------------
 

**= Email   13 ==========================**

Date:  Thu, 11 Apr 2002 15:28:52 +1100 (EDT)
From:  "Gavin Miller" <drumextremeatimpulse dot net dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

Hi Graham,

When I was teaching computer lab at the primary school I'm at now, I threw a Warp4 
laptop into a sea of Win95 desktops and found that the kids who used this laptop 
freaked out at the little details, such as the close button on the windows,  all those "extra 
thingys" on the "task bar".  After they got used to it though, no-one crashed the system.  
Some of them used BOTH mouse buttons at once (on both platforms).  I used to 
familiarize them with a "What's different and what's the same" session.  Maybe that 
could help you :-)

I guess the thing to remember is that most OS/2 users are familiar with the basic 
concepts of computers and can translate between various platforms.  People who's 
only experience on computers is Windows (especially the older set who did a Microsoft 
based PC course at TAFE), won't know what the second mouse button is for, won't be 
able to differentiate between file types, and will try to delete a Word document by 
OPENING WORD (this would be my staff colleagues).

Cheers
Gavin

----------------------------------------------------------------------------------
 

**= Email   14 ==========================**

Date:  Thu, 11 Apr 2002 18:21:44 -0400
From:  "Paul Smedley" <psmedle1atbigpond dot net dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

The below car story would be far more amusing if GM's system weren't almost totally 
reliant on Microsoft!!

All desktops run 95 or NT, all servers run NT - very sad :( 

Regards,

Paul.

On Thu, 11 Apr 2002 12:56:52 +1000, Armitage, Neil wrote:

>a bit off topic, but speaking of cars and windows, someone sent me this the
>other day ...
>
>For all of us who feel only the deepest love and affection for the way
>computers have enhanced our lives:
>At a recent computer exposition (COMDEX), Bill Gates reportedly compared the
>computer industry with the auto industry and stated: "If General Motors had
>kept up with the technology like the computer industry has, we would all be
>driving $25.00 cars that got 1,000 miles to the gallon."
>
>In response to Bill's comments, GM issued a press release stating:
>"If General Motors had developed technology like Microsoft, we would all be
>driving cars with the following characteristics:
>1. For no reason whatsoever, your car would crash twice a day. 
>2. Every time they repainted the lines in the road, you would have to buy a
>new car. 
>3. Occasionally your car would die on the freeway for no reason. You would
>have to pull over to the side of the road, close all of the windows, shut
>off the car, restart it, and reopen the windows before you could continue.
>For some reason, you would simply accept this. 
>4. Occasionally, executing a maneuver such as a left turn would cause your
>car to shut down and refuse to restart, in which case you would have to
>reinstall the engine. 
>5. Macintosh would make a car that was powered by the sun, was reliable,
>five times as fast and twice as easy to drive -- but would run on only five
>percent of the roads.
>6. The oil, water temperature, and alternator warning lights would all be
>replaced by a single "General Protection Fault" warning light. 
>7. The airbag system would ask "Are you sure?" before deploying. 
>8. Occasionally, for no reason whatsoever, your car would lock you out and
>refuse to let you in until you simultaneously lifted the door handle, turned
>the key and grabbed hold of the radio antenna. 
>9. Every time GM introduced a new car, car buyers would have to learn to
>drive all over again because none of the controls would operate in the same
>manner as the old car. 
>10. You'd have to press the "Start" button to turn the engine off. 
>
>-----Original Message-----
>From: brianbatkdfisher dot com dot au [mailto:brianbatkdfisher dot com dot au]
>Sent: Thursday, 11 April 2002 11:58 AM
>To: os2genauatos2 dot org dot au
>Subject: Re: [os2genau] The Malignant Secretary Bug
>Importance: High
>
>
>
>Daryl,
>Hi, while cars have four wheels etc have you tried putting
>somebody who only ever drove an automatic into a manual?
>
>There is also the "its not Windoze I can't cope" syndrome
>resulting in a mental block with non-MS interfaces.
>
>Bye
>-----------------------------------------
>Brian Butler
>System Administrator
>brianbatkdfisher dot com dot au
>
>
> 
>
>                    "Daryl
>
>                    Pilkington"          To:     "os2genauatos2 dot org dot au"
><deadmail>                  
>                    <u3232athome.d        cc:
>
>                    ialix dot com>           Subject:     Re: [os2genau] The
>Malignant Secretary Bug              
> 
>
>                    11/04/2002
>
>                    11:42
>
>                    Please
>
>                    respond to
>
>                    os2genau
>
> 
>
> 
>
>
>
>
>
>Hi Gra, Gra,
>When I was at K. D. Fisher, had a person like this, she seemed to be
>able to kill any computer I put in front of her.
>
>Ended up using her to test all new installs:- if it lasted 15min. I'd
>release it to everyone else :)
>
>Windoze->OS/2 isn't that hard, there are a lot of similarities, just
>like most cars have a steering wheel, 4 wheels, accelerator etc.
>
>The functions are the same, they just look & feel a little different.
>Getting her comfortable with her new car means using comparisons to her
>old car, like:
>
>a)
>OS/2 has a GUI, like Windows, its called the WPS...
>
>b)
>You can close folders with the box with the cross in it, just like
>Windows, its in a different place, but it does the same thing, just
>like the windscreen wipers on your old car.
>
>I suspect she is using some Windoze keystrokes that are inadvertently
>moving/deleting things. Most icons can be locked in place, not sure
>about the WarpCenter though.
>
>She probably *is* typing too fast, especially switching between apps,
>there is some sluggishness in the WPS to keyboard commands, meaning if
>things are typed too fast, unpredictable results may occur.
>
>I love it when people say, "But I didn't do anything, I just..."
>OK, so you DID do something!
>
>
>On Thu, 11 Apr 2002 11:06:23 +1100 (EDT), Dr Graham Norton FRACP
>Neurologist wrote:
>>
>> "Dear Dorothy"
>>
>> Am I unique with this problem?
>>
>SNIP
>>
>> Now she is a die in the wool Windoze person and also complains bitterly
>that she
>> doesnt like the  computer anyway!!!!
>>
>> No matter which PC she logs onto the same problem yet another secretary
>can log on
>> to the same machine later and its as stable as a rock!!
>>
>> am I paranoid? She is adamant that she does nothing wrong!  Should I sack
>her?
>> Does she type too fast and confuse my OS2 ?
>>
>SNIP
>>
>
>Regards,
>
>Daryl  Pilkington
>
>//// The PC-Therapist, Business Computing Integration
>O<O  AUSTRALIA
>\_/
><O>  OS/2 Warp, Redhat Linux, DB2
>     IBM Certified Systems Expert
>
>        email: darylpatpc-therapist dot com dot au
>          Mob: 0425-251-300
>
>----------------------------------------------------------------------------
>------
>
> 

>
>
>
>
>----------------------------------------------------------------------------
>------
> 


> 



----------------------------------------------------------------------------------
 

**= Email   15 ==========================**

Date:  Thu, 11 Apr 2002 19:30:08 +1000
From:  Ed Durrant <edurrantatbigpond dot net dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

Hi Graham,
  we can all laugh at this apparent unbelievable situation and comment on
the problem with part trained or badly trained operators but I have to
admit, I have suffered these problems myself on a system I built, nothing on
the OO (Object Orientated) Deskop (WPS), worked like it should. I was
suspecting a virus, a bad install, SOMETHING !  Once I changed the PS/2
mouse (an old logitech I think) for a cheapie no name, serial port mouse -
everything worked fine !

  I know you say other operators don't have this problem on this PC, but the
new secretary might simply be faster at operating the system than the
others. Do you know if she uses another PC (ie one with a completely
different motherboard and hence mouse controller) does she have the same
problem ? Do you have a serial mouse you can attach to the com port to test
on her PC? 

Cheers/2

Ed.
----------------------------------------------------------------------------------
 

**= Email   16 ==========================**

Date:  Thu, 11 Apr 2002 19:13:12 +1100 (EDT)
From:  "Dr Graham Norton FRACP Neurologist" <gnatsmart-road dot com dot au>
Subject:  Re: [os2genau] The Malignant Secretary Bug

Hi Ed

I think there is merit in your suggestion and it may well be that we need another 
Mouse and keyboard as these bits of hardware are more than 7 years old!!

I was going to do this next week!

On Thu, 11 Apr 2002 19:30:08 +1000, Ed Durrant wrote:

>Hi Graham,
>  we can all laugh at this apparent unbelievable situation and comment on
>the problem with part trained or badly trained operators but I have to
>admit, I have suffered these problems myself on a system I built, nothing on
>the OO (Object Orientated) Deskop (WPS), worked like it should. I was
>suspecting a virus, a bad install, SOMETHING !  Once I changed the PS/2
>mouse (an old logitech I think) for a cheapie no name, serial port mouse -
>everything worked fine !
>
>  I know you say other operators don't have this problem on this PC, but the
>new secretary might simply be faster at operating the system than the
>others. Do you know if she uses another PC (ie one with a completely
>different motherboard and hence mouse controller) does she have the same
>problem ? Do you have a serial mouse you can attach to the com port to test
>on her PC? 
>
>Cheers/2
>
>Ed.

> 

>

Graham Norton
Neurologist

"when I need a hole in the head, I use Windows
when I need a window on the brain, I use OS2!"


----------------------------------------------------------------------------------
 

**= Email   17 ==========================**

Date:  Thu, 11 Apr 2002 12:39:28 +0200
From:  Kris Steenhaut <kris.steenhautathccnet.nl>
Subject:  Re: [os2genau] The Malignant Secretary Bug



Dr Graham Norton FRACP Neurologist schreef:

> down the *bottom* of the screen
> when its always been on the top!!!!   Icons disappear or the screen apparently locks!
>
>
> am I paranoid? She is adamant that she does nothing wrong!  Should I sack her?  Does she type too fast and confuse my
> OS2 ?
>

She is fiddling with the objects in order to have to have the WC at the bottom, as is that taskbar thing on Windy9*.

My suggestion would be: make onto the desktop a folder especially for her with there in a shadow of the all the objects she needs
and nothing else.

And disable the WC (set autostart= ).


--
Groeten uit Gent,

   Kris


----------------------------------------------------------------------------------
 

**= Email   18 ==========================**

Date:  Thu, 11 Apr 2002 12:39:42 +0200
From:  Kris Steenhaut <kris.steenhautathccnet.nl>
Subject:  Re: [os2genau] The Malignant Secretary Bug



Dr Graham Norton FRACP Neurologist schreef:

> down the *bottom* of the screen
> when its always been on the top!!!!   Icons disappear or the screen apparently locks!
>
>
> am I paranoid? She is adamant that she does nothing wrong!  Should I sack her?  Does she type too fast and confuse my
> OS2 ?
>

She is fiddling with the objects in order to have to have the WC at the bottom, as is that taskbar thing on Windy9*.

My suggestion would be: make onto the desktop a folder especially for her with there in a shadow of the all the objects she needs
and nothing else.

And disable the WC (set autostart= ).


--
Groeten uit Gent,

   Kris


----------------------------------------------------------------------------------
 

