no more UPS!

[chris]

>and we dumped the arrogant schmucks 
>after 90 days of frustration, wrong billing, stupidity, lost/damaged 
>[expensive: $150K] items

Er, Yup... UPS lost a weeks worth of packages on me. About 150 packages 
shipped over the course of a week, all via 2 day service... not a one 
showed up in their system, and to this day, not a one has been located. 

Best guess I can come up with, the driver was picking them up from the 
drop box, and just throwing them out all week.

UPS's response... "Oh, well, if we can't find them in the system, then we 
can't track them. Are you sure you shipped them?" Upside... at least they 
never tried to charge me for the missing packs.


But that is still better then Airborne used to do... overnight packs 
would be delayed, I'd call to find out the status, and they would tell me 
"it is scheduled for delivery tomorrow" (hmm... define OVERNIGHT). Next 
day would come, no package... I'd call again, and be told "no such 
package exists in the system" (hmmm... it was there YESTERDAY, when it 
should have been HERE!). Following day comes... package shows up, looking 
like a mountain lion tried to snack on it.

That was just about every package I got from Airborne Express... which 
alas, all the early Mac Catalog dealers insisted on shipping via, so I 
was stuck dealing with them far longer then I wanted.

-chris
<http://www.mythtech.net>