Total Receive Errors

The displayed value represents the total number of packets with receive errors. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

Receive errors can be caused by busy networks, cabling that does not meet specifications, or other network faults (for example, adapters that are not properly connected).

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the network.

You may be able to correct the problem by reloading the LAN adapter driver. If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Total Transmit Errors

This displayed value represents the total number of packets with transmit errors. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

Transmit errors can be caused by busy networks, cabling that does not meet specifications, or other network faults (for example, adapters that are not properly connected).

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the LAN adapter.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Adapter Reset

A LAN adapter reset is usually caused by an internal hardware failure. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues when you resume normal operations, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Alignment Errors

This alarm indicates a cyclic redundancy check (CRC) error--the number of bytes in the packet doesn't correspond to the packet's length field. The specific problem depends on your LAN configuration. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

You may be able to correct the problem by reloading the LAN adapter driver. If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues when you resume normal operations, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Giant Frames

This alarm is usually caused by a combination of transmit and receive errors. The packet length field does not match the actual number of bytes in the packet, or the packets have frame types that the LAN adapter is unable to receive. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

This alarm may indicate the presence of a bad node on the LAN. Verify the operation and configuration of all the computers on the network.

If this alert appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the network.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Hardware Mismatch

This alarm usually occurs when the number of bytes in the packet does not correspond to its length field, or the actual length of a packet is less than the required minimum. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

This alarm may indicate the presence of a bad node on the LAN. Verify the operation and configuration of all the computers on the network.

You may be able to correct the problem by reloading the LAN adapter driver. If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM If the alarm continues when you resume normal operations, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Late Collision

The LAN adapter has detected a collision after 512 bits were transmitted. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured. The alarm is usually caused by network cabling that does not meet specifications (for example, the cabling may be too long to transmit packets within the allotted time).

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the LAN adapter.

If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Excessive Collisions

This alarm usually denotes a busy network. It occurs when there are more than 16 retries to send a packet. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the network.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Carrier Sense

This alarm occurs when the LAN adapter cannot detect itself in transmission in a network comprised of mixed cabling (for example, thick and thin ethernet cabling). The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured. This alarm may indicate a network fault.

The LAN adapter is not connected, or the LAN is not terminated, or there is a bad Media Access Unit (MAU) on the network.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the LAN adapter.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Excessive Deferral

Because of heavy network traffic, the network adapter is unable to detect an idle gap between transmitted data packets. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured. This alarm can be caused by improperly grounded network cabling.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the network.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


No ECBs

This alarm indicates that the network adapter is out of receive buffers. The displayed value represents the number of times an Event Control Block (ECB) failed to be allocated for a received packet. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured. This problem can occur when another network adapter in the system has failed, causing the identified network adapter to assume the full load.

This alarm indicates a performance problem rather than a problem with the LAN.

If this alarm is detected on an HP DeskDirect network adapter card running in Bus Master Mode, it could indicate the number of receive buffers is incorrectly configured in Novell NetWare. Check the NetWare configuration to ensure that the receive buffers are at the recommended setting of 2000.

To determine the problem on a server running Novell NetWare, load MONITOR.NLM from the Novell NetWare console and track resources to identify the NLM that holds the buffers. On servers running Windows NT, the number of buffers is set by the network operating system and is not adjustable. For more information, see the README file for the LAN adapter on the HP NetServer Navigator CD-ROM.

If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Receive Overflow

The displayed value represents the number of receive buffer overflow errors that have occurred. For each error, one or more packets were not received. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

This alarm indicates a performance problem rather than a problem with the LAN.

To determine the problem on a server running Novell NetWare, load MONITOR.NLM from the NetWare console and track resources to identify the NLM that holds the buffers. For more information, see the README file for the LAN adapter on the HP NetServer Navigator CD-ROM.

If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Utilization Count

The utilization count indicates the total number of packets handled (both transmit and receive) during a processing interval. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

This message is informational only. No action is required.

 

 

 

 

 

 


Adapter Mismatch

A previously installed and configured LAN adapter has been replaced with another type of adapter for which alarms have not been configured. You must reconfigure alarms each time you replace a LAN network adapter. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

If you replace a previously configured HP LAN adapter with a non-HP LAN adapter, you must also delete the agent configuration file associated with the replaced adapter.

The agent configuration file is located in the same directory in which the HP NetServer SNMP agents are installed. The file appears as NSNICAGT.nnn, where nnn represents the adapter's location in the HP LAN Adapter Information applications list.

You may be able to correct the problem by reloading the LAN adapter driver. If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Tx FIFO Underrun

This alarm is specific to an HP 27247B, HP 27252A, or HP 27248A network adapter. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the LAN adapter.

You may be able to correct the problem by reloading the LAN adapter driver. If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Tx Timed Out

This alarm is specific to an HP 27247B, HP 27252A, or HP 27248A network adapter. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured. The alarm can indicate either a hardware or network problem.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the LAN adapter.

You may be able to correct the problem by reloading the LAN adapter driver. If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Rx FIFO Overrun

This alarm is specific to an HP 27247B, HP 27252A, or HP 27248A network adapter. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the network.

You may be able to correct the problem by reloading the LAN adapter driver. If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Rx False Interrupts

This message is specific to an HP 27247B, HP 27252A, or HP 27248A network adapter.

The displayed value represents the number of times the driver got an interrupt for a received packet but did not detect any packets. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

This message is informational only. No action is required.

 

 

 

 

 

 


Paging Errors

This alarm is specific to an HP 27247B, HP 27252A, or HP 27248A network adapter.

The displayed value represents the number of buffer pointer errors. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the network.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


DMA Timed Out

This alarm is specific to an HP 27248A network adapter. The alarm occurs when the Direct Memory Access (DMA) is unable to transmit or receive packets within the allotted time. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the network or the LAN adapter.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Tx No Resources

This message is specific to HP DeskDirect 10/100VG PCI LAN adapters. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

The message is informational only and indicates heavy network activity. No action is required.

 

 

 

 

 

 


Tx Excessive Fragments

This alarm indicates that buffer fragments have exceeded 16, the maximum allowable value. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured. It is specific to HP DeskDirect 10/100VG PCI LAN adapters (a Bus Mastering-capable adapter).

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the LAN adapter.

If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


Rx Low

This alarm is specific to HP DeskDirect 10/100VG PCI LAN adapters (a Bus Mastering-capable adapter).

The displayed value represents the number of times the request for an Event Control Block (ECB) was denied--the adapter was out of receive buffers. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured.

You may want to increase the number of receive buffers from the Novell NetWare console.

This message is informational only. No action is required.

 

 

 

 

 

 


Rx Empty

This alarm is often accompanied by packet overflow errors. The string description displays the adapter that caused the alarm, and a default value against which the current threshold is measured. It is specific to HP DeskDirect 10/100VG PCI LAN adapters.

Correct the error by increasing the number of receive buffers from the Novell NetWare console.

If this alarm appears less frequently than once a month, you can ignore it. If it appears more frequently, there may be a problem with the LAN adapter.

You may be able to correct the problem by reloading the LAN adapter driver. If the alarm persists, shut down the server, then run the hardware diagnostics utility provided with the LAN adapter. (If your LAN adapter is the one originally installed on the HP NetServer, the hardware diagnostics utility is on the HP NetServer Navigator CD-ROM.) If the alarm continues, contact your dealer, or HP Customer Service Representative. See your User Guide for more details on technical service and support.

 

 

 

 

 

 


NIC Redundancy Failure

The active NIC in a redundancy group or its network link has failed. The standby NIC in the redundancy group has taken over the network operations.

If a failed component is not replaced, the HP NetServer may no longer have any redundant network connection depending on the number of standby NICs available in the redundancy group.

To remedy this situation, first check the cabling link from the failed NIC to the other network components (hub, bridge, or router). Run diagnostics on the failed NIC and replace it, if necessary. If the NIC is not the problem, ensure that the other network components have not failed.

 

 

 

 

 

 


NIC Redundancy Recovery

A previously failed NIC in a redundancy group or its network link has become operational again and has gone into a standby mode. If the active NIC in the redundancy group fails, the standby NIC will take over the network operations.

 

 

 

 

 

 


NIC Redundancy Standby Failure

The standby NIC of a redundancy group or its network link has failed.

If a failed component is not replaced, the HP NetServer may no longer have a redundant network connection depending on the number of standby NICs available in the redundancy group.

To remedy this situation, first check the cabling link from the failed NIC to the other network components (hub, bridge, or router). Run diagnostics on the failed NIC and replace it, if necessary. If the NIC is not the problem, ensure that the other network components have not failed.

 

 

 

 

 

 


NIC Redundancy Group Failure

The active NIC in a redundancy group or its network link has failed and none of the standby NICs are operational.

There is no network connection to the HP NetServer on that network segment.

Please check to make sure the other network components (hub, bridge, or router) are operational. Then check the cabling link from the failed NICs to the other network components (hub, bridge, or router). Run diagnostics on the redundancy group of NICs in the HP NetServer on the failed network, and replace any failed NICs, if necessary.